Customer Bill of Rights Announcement

Customer Bill of Rights

AnnouncementThe cost of accepting card payments is likely one of the least understood expenses your business incurs, and because of this, it is important to deal with a Merchant Services Provider that adheres to only the highest of transparency standards. Customer advocacy is a critical component of AmCard Payments, and an important foundation for all of the services we offer our clients.

Our absolute directive is to educate business owners about fair credit and debit card processing practices. We demand a clear and straightforward presentation of all card processing costs to enable business owners and managers to effectively control their costs, determine which card processor best meets their needs, improve transaction efficiencies, and realize significant cost savings.

At AmCard Payments, we believe you have the right to:

Know the fee of every transaction and who’s charging it

Know the markup of Visa, MasterCard, Discover, and American Express

Know all transaction middlemen

Know all surcharges and bill-backs

Have a dedicated local service rep

Have encrypted card numbers and secure transactions

Have real-time fraud and transaction monitoring

Have reasonable equipment costs

Have live customer support 24/7/365

To learn more about your rights please contact us.

Contact an AmCard Payments Merchant Solutions Today!

 

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