Customer Bill of Rights
The cost of accepting card payments is likely one of the least understood expenses your business incurs, and because of this, it is important to deal with a Merchant Services Provider that adheres to only the highest of transparency standards. Customer advocacy is a critical component of AmCard Payments, and an important foundation for all of the services we offer our clients.
Our absolute directive is to educate business owners about fair credit and debit card processing practices. We demand a clear and straightforward presentation of all card processing costs to enable business owners and managers to effectively control their costs, determine which card processor best meets their needs, improve transaction efficiencies, and realize significant cost savings.
At AmCard Payments, we believe you have the right to:
Know the fee of every transaction and who’s charging it
Know the markup of Visa, MasterCard, Discover, and American Express
Know all transaction middlemen
Know all surcharges and bill-backs
Have a dedicated local service rep
Have encrypted card numbers and secure transactions
Have real-time fraud and transaction monitoring
Have reasonable equipment costs
Have live customer support 24/7/365
To learn more about your rights please contact us.
Contact an AmCard Payments Merchant Solutions Today!